Operations Director, Nonprofit: Part-Time

Founded in 2016, CADRE is moving out of the “Found and Frame” stage of nonprofit lifecycle, partway into the “Ground and Grow” stage. The person selected for Operations Director is well positioned to positively impact the organization’s development and to advance within the organization.
 
FUNCTION: CADRE’s inaugural Operations Director coordinates efforts with the Executive Director to provide management, planning, and enhancement of organizational, programmatic, and financial systems and infrastructure; stewards the organizational culture of transparency, equity, and inclusion; participates in strategic leadership activities and compliance monitoring; equips team members with resources to achieve objectives; delegates relevant tasks to Program Co-Coordinators; liaises with outside providers.
 
The Operations Director both develops and leads the implementation of small to moderate scale projects as well as supports the Executive Director on larger scale projects.
 
The Operations Director trains, and functions part-time, as a Representative of the Office of the State Long-Term Care Ombudsman, conducting the following tasks: intake, casework, and consultation; routine visits and access; advocacy; presentations and outreach; volunteer management; and special projects. Successful completion of the certification process (“designation”) through the Office of the State Long Term-Care Ombudsman is required.
 
A criminal background check must be completed; the position will not be offered to an individual who has been convicted of any of the crimes listed under the laws related to nursing home, personal care home, or assisted living community employees (OCGA § 31-7-350 and OCGA § 31-7-250, respectively).
 
Federal Conflict of Interest rules related to relationships with long-term care facilities govern eligibility to serve as staff of the Ombudsman Program.
 
Desired Skills and Qualifications
Strong candidates bring a diverse set of experiences, skills, abilities, and leadership qualities. (No single candidate will have every trait.)

• Passion for justice, for serving underserved communities, and for mission-driven work;
• Minimum bachelor’s degree in a relevant discipline, such as nonprofit administration, social services, gerontology, healthcare administration, business administration;
• Management experience (nonprofit organization senior management strongly preferred);
• Experience working directly with clients, preferably with older adults or intergenerational services;
• Financial and budget management skills and experience;
• Human resources skills and experience;
• Sound judgment; integrity; ability to maintain confidentiality required;
• Excellent planning, organizational, and follow-up skills;
• Effective, persuasive communication skills with a broad range of audiences;
• Experience addressing the needs and concerns of a diverse staff;
• Strong interpersonal skills;
• Problem-solving and conflict-resolution skills;
• Confidence in serving as a thought partner;
• Assesses own strengths and weaknesses; possesses both expertise and humility;
• Exhibits openness to others’ views; gives and welcomes feedback;
• Growth mindset and action-oriented; self-starter;
• Versatility and flexibility;
• Ability to work well under pressure;
• Project leadership experience across multiple functions, such as finance, operations, governance, programmatic, and human resources;
• Grant administration and reporting experience;
• Aptitude for implementing financial controls, policies, and procedures;
• Experience documenting standard operating procedures;
• Audit preparation experience;
• Volunteer recruitment and volunteer management experience;
• Board coordination and board development experience;
• Fundraising experience;
• Marketing experience;
• Special events experience;
• Risk management experience.

1. Where do you believe you’ll excel as the Operations Director (in 150 words or less)?
2. Where do you think you’ll be challenged by the role of Operations Director (in 150 words or less)?
3. What is not on your resume that we should consider (75 words or less)?
4. Tell us about you (in 180 characters or less).
5. Answer this question: Have you been employed by or participating in the management of a long-term care facility within the previous twelve months?